AvioAssist is a flight support service provider operating at Sarajevo Airport (ICAO: LQSA, IATA: SJJ) in Bosnia and Herzegovina.
We are specialized in servicing commercial, charter, business and cargo flight operations.
Our team of experienced, well trained and dedicated professionals is pleased to satisfy all your customers' needs 24 hours a day, every day in a week.
Our goal is to provide our respective partners and guests with all the necessary services in order to make their arrival at Sarajevo Airport and staying in Sarajevo and Bosnia and Herzegovina as comfortable as possible.
AvioAssist works in a close collaboration with Sarajevo Airport`s operator, border police and customs authorities, in order to provide smooth transfer of guests, crew and baggage.
Our mission is to ensure the highest possible level of on-ground services with all the time attention to customers' needs.
AvioAssist Flight Support Services is experienced team of aviation and hospitality professionals who have joined their skills in order to provide excellent service to your company and your guests at the airport and in the area.
We have recognized a market need for a flexible and dynamic company, capable to provide the highest level of service to our partners and their guests.
Our passion and commitment for airport and hospitality services is our motivator to satisfy all our guests' needs and to make their staying in our beautiful country as pleasant as it can be.
Regardless of whether you are here for business or pleasure, our team would like to make sure that your nice memories will lead you back to us.
AvioAsist provides two aspects of necessary services
Ground support services - oriented towards operational excellence at the Airport
Concierge service -designed to provide prestigious service tailored to meet needs of your guests.
AvioAssist works in close collaboration with Sarajevo Airport`s operator, fuel provider, border police and customs authorities, in order to ensure that your flights are handled efficiently and cost-effectively. We are here to assist you and to take care of all your handling needs at Sarajevo Airport. Our services include:
Our team of hospitality experts is ready to ensure that all your guests' needs are satisfied during their staying in Sarajevo and Bosnia and Herzegovina. We would like to highlight following services:
In case that your guests need an additional assistance, please be free to request it, and we will do our best to meet them.
As a standard of service, we request from all our employees and associates to maintain the highest degree of integrity in all dealings with current and past clients and suppliers, in terms of expected industry confidentiality, and the protection of all personal information received in the course of providing the business services required.
All actions taken by our team members will be in accordance with all legal requirements, ethical considerations, service standards and provided honestly and honorably.
Our employees and associates are expected to provide special attention towards cultural, religious and moral beliefs of our clients and their guests. All our activities have to be taken with highest integrity and professionalism.
Conduct in accordance to legal requirements is absolute imperative.
Safety of our guests is our top priority and therefore all our actions and recommendations will be given in such a way to protect our clients and their guests from any harm.
We highly believe that our customers` feedback is our most valuable asset on the way to further improvement of our service, and therefore any information regarding provided service will be submitted to our management.
Codes IATA : SJJ SITA : SJJAPXH ICAO : LQSA
Working hours Winter term 04:00 – 21:00 UTC Summer term 03:00 – 22:00 UTC
Distance from landmarks:
Sarajevo old town 10km
Ilidza 3km
Jahorina 30km
Igman 25km
Our team is available for you at any time, but please be aware of airport operating hours for handling services. Please be free to contact us for any information needed.
